Customer Service | Oil Essentials
Warranty Policy for Bracelets: Enjoy defect-free bracelets with our 30-day warranty. We cover defects under normal use. Contact us with proof of purchase and a defect description. We'll repair, replace, or refund, excluding misuse, abuse, or unauthorized repairs.
To maintain your bracelets:
- Clean with a soft cloth and mild soap.
- Avoid harsh substances.
- Store separately in a cool, dry place.
- Periodically inspect for damage.
This warranty is valid for authorized store purchases. It grants specific legal rights, varying by state. It doesn't cover incidental or consequential damages.
Customer Service Policy: We prioritize your satisfaction. Contact us for inquiries, order changes, returns, or complaints. We respond within 24 hours. Returns are accepted within 30 days.
Shipping: We offer worldwide shipping with free US shipping on orders over $50. Flat rates apply otherwise. International orders may incur customs fees.
Contact Policy: Your feedback matters. Reach us by email. Response time is within 24 hours. Include your details, order number, and relevant information. You may contact us at: OilEssentials@mail.com
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